Terms & Conditions
Last updated: September 25, 20261. Agreement to Terms
By accessing or using the Apex Shield Cleaning website (apexshieldcleaning.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our website or services.
2. Services
Apex Shield Cleaning provides commercial cleaning services in the Calgary, Alberta metropolitan area. The specific scope, frequency, and pricing of services are determined during the facility walkthrough and are documented in a separate service agreement between Apex Shield Cleaning and the client.
All service quotes provided are flat-rate and based on the assessment conducted during the initial walkthrough. Pricing is valid for 30 days from the date of the quote unless otherwise stated in writing.
3. Service Agreements
A formal service agreement will be provided to each client prior to the commencement of cleaning services. This agreement will outline:
- Scope of work and cleaning protocols
- Schedule and frequency of service
- Pricing and payment terms
- Cancellation and termination procedures
- Liability and insurance provisions
4. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited activities include:
- Submitting false or misleading information through our forms
- Attempting to gain unauthorized access to our systems
- Using automated tools to scrape or collect data from this website
- Uploading malicious code or files
5. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Apex Shield Cleaning and is protected by Canadian copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
6. Limitation of Liability
Apex Shield Cleaning carries comprehensive general liability insurance and workers' compensation coverage. Our liability for any damage to client property during the performance of cleaning services is limited to the terms outlined in the individual service agreement.
In no event shall Apex Shield Cleaning be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
7. Insurance
Apex Shield Cleaning maintains comprehensive general liability insurance, workers' compensation coverage, and bonding for all team members. Proof of insurance is available upon request.
8. Access to Your Property
By engaging our services, you authorize Apex Shield Cleaning team members to access your property during the agreed-upon service times. You are responsible for ensuring that our teams can safely access all areas designated for cleaning.
9. Client Responsibilities
Clients are expected to:
- Provide accurate information about their property and cleaning requirements
- Ensure safe working conditions for our team members
- Communicate any changes to the cleaning schedule or scope of work in a timely manner
- Make payment according to the terms outlined in the service agreement
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Alberta.
11. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. The "Last updated" date at the top indicates when these terms were most recently revised.
12. Contact
For questions about these Terms and Conditions:
- Phone: (587) 581-3551
- Address: 355 Sora Blvd SE, Calgary, AB, Canada
- Website: apexshieldcleaning.com/contact