Privacy Policy
Last updated: September 25, 20261. Introduction
Apex Shield Cleaning ("we," "us," or "our") operates the website apexshieldcleaning.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using our website or submitting information through our contact forms, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, email address, phone number, company name, mailing address, and other information you voluntarily provide through our contact forms or when requesting a service quote.
- Property Information: Facility type, square footage, cleaning requirements, and other details about the property you wish us to service.
- Usage Data: If you consent to analytics cookies, we may collect information about your browser type, operating system, pages visited, time spent on pages, and referring URLs.
We do not collect any health data, sensitive personal information, financial account numbers, or government-issued identification numbers through our website.
3. How We Use Your Information
We use the information we collect exclusively for the following purposes:
- To respond to your inquiries and schedule walkthroughs
- To provide, maintain, and improve our cleaning services
- To send you service-related communications
- To comply with legal obligations
- To improve our website experience (only with your analytics consent)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Sharing
We may share your information only in the following circumstances:
- Service Providers: We use Formspree to process contact form submissions. Formspree processes data in accordance with their own privacy policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically no longer than 24 months from the date of your last interaction with us. You may request deletion of your data at any time by contacting us.
6. Your Rights
Under applicable Canadian privacy legislation (including PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Withdraw your consent at any time
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
7. Cookies
Our website uses cookies. For detailed information about what cookies we use and why, please see our Cookie Policy.
8. Third-Party Services
Our website may contain links to third-party websites (such as Google Maps and Instagram). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies independently.
We do not embed any third-party tracking pixels, social media tracking widgets, or advertising networks on our website. The Google Maps embed on our contact page uses the referrerpolicy="no-referrer-when-downgrade" attribute to limit data sharing.
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when this policy was most recently revised. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (587) 581-3551
- Address: 355 Sora Blvd SE, Calgary, AB, Canada
- Website: apexshieldcleaning.com/contact