Our Story

Built on Standards, Driven by Results

Apex Shield Cleaning was founded on a single conviction: workspaces and homes deserve the same uncompromising standards of cleanliness that high-stakes environments demand. We rejected the "good enough" mentality of traditional janitorial services and built a company around documented protocols, trained teams, and verifiable results.

Today, we serve a wide range of businesses across Calgary, from corporate offices and retail storefronts to industrial facilities. Whatever your space, we deliver what we call Premium Cleaning.

Pristine commercial space maintained by Apex Shield Cleaning

The Leadership Team

The People Behind the Precision

Co-Founder · Director of Operations

Ivon Pacheco

Ivon drives the operational excellence of Apex Shield Cleaning. With a keen eye for logistics and client relations, she ensures that every facility and home receives a customized, seamless service experience. Ivon is the primary point of contact for property managers and homeowners across Calgary, structuring flexible cleaning tiers that fit the unique pacing of each client without disrupting workflow.

Co-Founder · Director of Protocols

Jorge Acosta

Jorge is the architect of our uncompromising standards. As Director of Protocols, he oversees all Standard Operating Procedures (SOPs), ensuring every member of our team executes with precision. Jorge designs the specialized, rigorous routines utilized in our high-traffic commercial zones, guaranteeing that your most critical spaces remain hygienic, safe, and impeccably presented.

Our Process

The Apex Shield Standard

Every engagement follows our proven framework, from initial assessment to ongoing quality assurance.

Facility Walkthrough

We assess your space, identify high-traffic zones, and map every critical touch point specific to your operation.

Custom Protocol Design

Ivon builds a tailored cleaning schedule and task hierarchy, factoring in your operating hours, foot traffic, and specific needs.

Team Assignment & SOP Training

Your assigned crew is trained on your building's specific Standard Operating Procedures. Background-checked and certified.

Execution with Daily Checklists

Every shift follows a documented checklist. Every surface, every zone, every task is verified and recorded.

Quality Inspection

Jorge conducts scheduled and random inspections, cross-referencing checklists against physical results.

Ongoing Partnership

Regular check-ins, plan adjustments, and performance reviews to ensure our service evolves with your needs.

Where Protocol Meets Precision